Summary of your business? Tell me about your business...

How many employees do you currently have?

How many locations & where are you located?

Do they plans to add new employees or locations within the next 6 months?

What type of phone system or service are you currently using? Who is the service provider? What is your average monthly phone bill?

How much calling or faxing do you do? Calls or Faxes per day user/line? Avg call duration

What happens when customers call? Who answers? How are calls routed? What happens after hours?

How is the current phone service or system working for them?

What type of high speed internet connection do they have in their office? DSL, Cable, T1, Wireless 3G/4G, Other

How much bandwidth are they subscribed to? 500kbps up/ 1mbps, 5mbps

Do they have a network set-up in their office? What type Ethernet, wireless or both?

What type of networking equipment do they have? Wireless Access Point/Router Switch, Switch, cable/dsl modem only, etc